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Notice: Shutdown of Unregistered 10DLC Messaging

A2P 10DLC refers to a system in the United States that allows businesses to send Application-to-Person (A2P) type messaging via standard 10-digit long code (10DLC) phone numbers. Carriers in the US consider all DearDoc traffic to be A2P. Carriers’ A2P 10DLC offerings provide better delivery quality and lower filtering risk than long code SMS of the past, using the same phone numbers.

All 10DLC phone numbers used to send SMS and MMS messages to U.S. phone numbers must be fully registered to an approved campaign under your brand. Messages sent using unregistered phone numbers will be subject to a gradual increase of message blocking by US Carriers ultimately leading to a full block of all unregistered U.S.-bound messages sent after August 31, 2023.

Notice: Sole Proprietor A2P 10DLC Registration Now Available 

DearDoc has launched the Sole Proprietor Brand registration offering in accordance with the new industry guidelines for sending low-volume messaging.

- If you’re an individual or small business without a Tax ID (EIN), please complete the registration form provided and ensure you select “Sole Proprietorship” as your Business Type.

Why Comply with A2P 10DLC Registration?

As a responsible business looking to connect with your audience through Application-to-Person (A2P) messaging, complying with the A2P 10DLC requirements is critical. By registering your brand and campaign use-case(s) through the DearDoc platform, you earn the coveted status of a "verified" organization. This verification translates to improved deliverability, meaning your messages will continue to reach your recipients reliably and promptly.

Why is it required to complete this registration?

Registering with A2P 10DLC is more than just a requirement set forth by major carriers like Verizon, AT&T, and T-Mobile; it's an opportunity to enhance your brand's credibility and security. A2P 10DLC was designed to combat spam and fraud, making it a trusted platform for businesses like yours. Your patients will have confidence that you are not spamming them, building trust and loyalty

What’s the main goal of this registration process?

Verifying the identity of the sender, securing explicit opt-ins from recipients, and ultimately boosting deliverability and engagement for businesses utilizing text marketing.

What pricing and fees are associated with A2P 10DLC?

The registration process is straightforward, there is a US A2P Brand Registration Fee of $19 (Registration Fee: $4 + Campaign Fee: $15), and then a US A2P Recurring Monthly Campaign registration fee: $1.50/Month. Please note that by registering you understand that both charges will be charged to the payment method DearDoc has on file.

Please note, this is not a DearDoc charge and there is no profit associated with it. This is a pass-through regulatory fee, collected by DearDoc and paid on your behalf.

What do I need to do?

You are required to complete the standard DearDoc registration form to ensure uninterrupted messaging services for your business.

A2P 10DLC registration can be done through the DearDoc registration form, direct communication with your DearDoc Customer Success Manager, or contact DearDoc Support.