More reviews.
Better ratings.
Zero effort.
DearDoc automatically generates 5-star reviews, responds with AI, and monitors your reputation across every platform — so you can focus on patients, not reviews.
312%
Average review increase
in the first 6 months
4.8★
Average rating achieved
across all platforms
<1hr
Average response time
with AI-powered replies
92%
Patient response rate
to review requests
Your online reputation is your
first impression
84% of patients trust online reviews as much as personal recommendations. If your reviews aren't working for you, they're working against you.
Reviews are slow to come in
Happy patients forget to leave reviews. Without an automated system, you're relying on patients to remember — and most don't. Your competitors with more reviews win the click.
Negative reviews go unanswered
One bad review sitting unanswered can cost you dozens of patients. But crafting thoughtful, HIPAA-compliant responses takes time you don't have between appointments.
You can't monitor everything
Google, Yelp, Healthgrades, Zocdoc, Facebook — reviews are scattered across dozens of platforms. Without a central dashboard, negative reviews slip through the cracks.
Turn every visit into a 5-star review
After every appointment, DearDoc automatically sends a personalized review request via text or email. Patients tap a link, leave a review in under 60 seconds, and your rating climbs — on autopilot.
- Automatic text and email review requests after every visit
- Smart timing — sent when patients are most likely to respond
- Direct links to Google, Yelp, and Healthgrades
- Negative feedback intercepted before it goes public
Respond to every review in minutes, not hours
Our AI reads each review, understands the sentiment, and drafts a personalized, HIPAA-compliant response. You approve with one click — or let it auto-post. Every patient feels heard.
- AI-generated responses tailored to each review
- HIPAA-compliant — never reveals patient health information
- One-click approval or full auto-pilot mode
- Handles both positive and negative reviews with empathy
See all your reviews in one place
Monitor reviews from Google, Yelp, Healthgrades, Facebook, Zocdoc, and more — all in a single dashboard. Get real-time alerts when new reviews come in and track your rating trends over time.
- Aggregate reviews from 20+ platforms in one view
- Real-time notifications for new reviews
- Rating trend analytics and competitor benchmarking
- Monthly reputation reports delivered to your inbox
Catch problems before they go public
When a patient has a negative experience, DearDoc's smart routing sends their feedback directly to your team instead of a public review site. You get a chance to resolve the issue privately — turning a potential 1-star review into a loyal patient.
- Smart sentiment detection routes unhappy patients to private feedback
- Instant alerts to your team when negative feedback is received
- Resolution tracking to close the loop with patients
- Proven to reduce public negative reviews by 70%
"We went from 47 Google reviews to over 300 in six months. DearDoc made it completely effortless — patients actually thank us for the easy review process."
Dr. James Park
Park Dental Group
Everything you need to own your reputation
A complete reputation management platform built for healthcare practices.
Frequently asked questions
After each appointment, we automatically send a personalized text or email with a direct link to leave a review. The process takes patients under 60 seconds. Our smart timing algorithm sends requests when patients are most likely to respond, resulting in a 92% response rate on average.
We can't remove legitimate reviews — and you wouldn't want to. What we do is intercept negative feedback before it goes public, giving you a chance to resolve the issue privately. For reviews that violate platform policies (spam, fake reviews), we help you flag them for removal.
Absolutely. Our AI is trained specifically for healthcare and never references specific treatments, diagnoses, or appointment details in public responses. Every response is reviewed for HIPAA compliance before posting.
We integrate with Google, Yelp, Healthgrades, Zocdoc, Facebook, Vitals, RateMDs, WebMD, and 15+ other platforms. Our dashboard aggregates all reviews in one place so you never miss a mention.
Most practices see a significant increase in reviews within the first 30 days. On average, our clients see a 312% increase in review volume and a 0.8-star rating improvement within the first 6 months.
Responding to reviews signals to Google that you're an active, engaged business — which helps your local SEO ranking. Our AI handles responses automatically, so you get the SEO benefit without the time investment. You can review and approve responses or let them auto-post.
Ready to become the top-rated practice in your area?
See how DearDoc can help you generate hundreds of 5-star reviews and dominate your local search results. Book a free demo today.
Get a free demo